With the following policy Berlin Packaging China (hereinafter referred as “Berlin Packaging APAC”, “we”, “our”), a company belonging to the Berlin Packaging group, wants to inform the users visiting the website berlinpackagingapac.com (hereinafter referred as the “Site“) about the policy adopted for the protection of personal data, highlighting its commitment and attention to the protection of the Site users’ personal data. Please read this privacy policy (the “Privacy Policy“) carefully, which applies if you access the Site and decide to browse through it using our services.
“Personal Information” means any information relating to an identified or identifiable natural person. When we combine Personal Information with other information (i.e. information that does not, on its own, identify you), we treat the combined information as Personal Information.
You may choose whether or not to provide or disclose Personal Information in connection with your use of our Platform. If you choose not to provide the Personal Information we request, you may still visit and use parts of our Platform, but may be unable to access or use certain features, options, programs, products, and services.
Categories of Personal Information We Collect
We and our service providers collect a range of Personal Information. We may collect contact information when you connect with us on the Platform through email or our web form, or when you choose to join our mailing list, fill out one of our surveys, or register an account on the Platform. For instance, we may collect your name, email address, phone number, and address. When you communicate with us, such as through email or our web chat tool, we and our service providers collect the information you communicate to us. If you contact us through the chat features we may offer on our websites, we may monitor and retain those chat communications and store them with our service providers.
We may collect financial information if you make a purchase on the Platform. Payment information includes your bank account information and/or credit and/or debit card number including your CVV code and expiration date.
We may also collect professional details and other information about your business, such as company name and website, and annual packaging budget, in order to respond to your inquiry more accurately by providing you with more detailed and targeted information.
If you are applying for a job, we may collect information you provide to us in connection with the application or interview process, including, but not limited to, information about your education and employment history and other demographic information. This may include the schools you attended and previous employers. It may also include your gender, ethnicity, disability status, and veteran status, as well as the contents of your resume.
We may also collect usage and device information when you visit our Platform. This may include information about the browser and operating system, as well as the device you are using. This includes information such as Internet Protocol (IP) address, ISP, browser type, date and time of visit, referral page, the website pages you visit, and other information.
How We Collect Your Personal Information
We collect information in a variety of ways. We collect information directly from you, for instance when you register an account, make a purchase, or communicate with us through our Platform. Similarly, we collect information directly from you when you apply for a position that we post.
We also collect information from you passively. Our Platform uses tracking tools like cookies, pixels, and web beacons. We do this both on our Platform and in emails that we send to you. Through these tools we collect information about users over time when you use our Platform. This collection includes usage and browser information. We may also have third parties collect Personal Information this way. For more information about the trackers that we use, please see the “Cookies and Other Web Technologies” section below.
Combining Information
We may combine Personal Information we obtain. For example, we may combine information that we have collected online with information that we have collected offline, for instance during calls between you and our support team. We may also combine information that we have collected across other third party sites or from other third parties with information we already have. Finally, we combine information across devices.
How We Use Your Personal Information
We use Personal Information in a number of ways. For instance, we use the personal information we collect about you to respond to your questions or to provide you with the products, services, or information that you request. We may also use your personal information to keep you informed about our new products and services offerings or to tell you about upcoming events. If you wish to opt-out of receiving promotional or marketing materials from us, please see the “Your Choices” section below.
In addition, we may use the personal information we collect about you to:
- Create and manage your online account, including access to your purchase history
- Assist with product selection and replenishment
- To tailor ads displayed to you on our Platform and elsewhere to your interests and history with us
- Operate, evaluate and improve our business (including by developing new services and offering additional products; performing data analytics; improving technical performance and functioning of our Platform; managing our communications; and performing accounting, auditing and/or other internal functions)
- For security purposes and to identify and protect against fraud and other misuse of our Platform
- Comply with applicable legal requirements, industry standards and other policies
- Process your employment application and evaluate your candidacy if you apply for a position that we post
- Carry out activities otherwise permitted by applicable laws
How We Disclose Your Personal Information
We may share your information among our affiliates, subsidiaries, employees, service providers, contractors, or consultants.
Generally, we will not sell, distribute, publish, disclose, or share your personal information to any unaffiliated third parties without your consent. In limited situations, though, we may disclose your personal information to unaffiliated third parties, including:
- Our Service Providers. We may share your Personal Information with third-party service providers that provide products or services to us (examples of these service providers include entities that process credit card payments, provide marketing services, host our web chat, and website optimization services).
- Business Partners. We may share Personal Information with our trusted third party partners. For example we may share information with partners when we co-sponsor a promotion. These partners may use your information to, among other things, send you information or contact you about services and products.
- Advertising Services. On occasion, we may engage advertising services to assist us in promoting our Platform and brand. Those services may target advertisements on third party websites based on cookies or other information indicating previous interaction with our Platform.
- Law Enforcement, Government Agencies, and Courts. We may disclose Personal Information in order to comply with law or respond to a legally valid inquiry or order, subpoena or search warrant, or otherwise protect ourselves, our employees, our customers, or members of the public. We may also disclose such information to exercise our rights or to defend against a legal claim or as otherwise required or allowed by law;
- Companies Involved in Mergers and Acquisitions Transactions. If we are involved in a corporate transaction, such as a merger, or sale of assets we may provide your Personal Information as a part of that transaction. Any information collected through the Platform, including Personal Information, may be among the items sold or transferred as part of such a deal
- Fraud and Other Investigations. We may share your Personal Information in order to enforce our Terms & Conditions and other agreements or policies. We may also share your Personal Information in the course of an investigation or to prevent a violation related to fraud, illegal, or harmful activity, or other contractual violation.
We may transfer your personal information to recipients in countries other than the country in which the information was originally collected, and your personal information may be stored and processed outside of your country of residence. Those countries may not have the same data protection laws as your country of residence, and your personal information may be subject to applicable foreign laws.
Your Choices
You have certain choices about how we use your Personal Information. If you wish to opt-out of receiving promotional or marketing materials from us, request to update or change your personal information, or request to delete personal information you provided to us, please let us know by sending us an email at sales@berlinpackaging.cn. Please provide us with your full name and email address (or other applicable contact information) when contacting us. You can also always opt out of receiving promotional emails by clicking the unsubscribe link at the bottom of each marketing email.
Please note that it may take several days to process your opt-out request and that you may continue to receive promotional or marketing materials during this time. Also, please note that opting-out of receiving will not preclude us from sending you other types of non-promotional messages, such as emails about your registered account or orders.
Third Party Websites and Social Networks
Our Platform may link to websites that are not under our control, and we are not responsible for the privacy practices of any linked site not controlled by us. For example, we provide a number of links to associations and institutes that are part of the packaging industry, as well as other industries. We also provide links to social networks, such as Facebook, Twitter, and LinkedIn. We are not responsible for the privacy practices at these external websites or their use of your information. We encourage you to review the privacy policies for these websites.
Targeted Advertising
We may contract with third party advertising networks (e.g., Google) that collect IP addresses and other information through the use of cookies and web server logs on our Platform and emails, on third party websites, social media networks, and emails, and on our advertising placed on third party websites and social media networks. These advertising networks use this information to provide advertisements about products and services tailored to your interests (including for companies not affiliated with us). You may see these advertisements on our Platform or other third party websites. These processes also help us test and track the effectiveness of our marketing efforts.
Some of the advertising networks we work with may include Facebook. For more information about Facebook’s use of your personal information, please visit Facebook’s Data Policy. To learn more about how to opt-out of Facebook’s use of your information, please click here while logged in to your Facebook account.
Data Retention
We keep the personal information that we collect for the duration of our relationship, plus a reasonable period of time thereafter in order to comply with our legal obligations, resolve disputes, enforce our agreements, protect our legal rights, and carry out business purposes. We also collect and maintain aggregated, anonymized or pseudonymized information, which we may retain indefinitely to protect the safety and security of our Platform, improve our services or comply with legal obligations. If you wish to receive marketing communications from us, we will keep the information necessary to send you these communications following the end of our customer relationship or following their collection, if you are a prospective customer.
To determine the appropriate retention period for personal information, we may consider applicable legal requirements, the amount, nature, and sensitivity of the personal information, certain risk factors, the purposes for which we process your personal information, and whether we can achieve those purposes through other means.
Questions or Comments
If you have any questions or comments about the information in this privacy policy, please let us know by sending us an e-mail at sales@berlinpackaging.cn.