Upon receiving the container, please inspect all the cargo. If you find any breakage or defects, take pictures and videos from the original carton on-site. Claims must be submitted within 15 working days after the container’s arrival. This period is based on the arrival time of the container.
Our policy addresses issues with defective or incorrect products. Please contact our customer service team for assistance with returns or exchanges.
Our dedicated quality control team conducts rigorous testing and inspections throughout production to ensure products meet the highest standards, with a defective rate of less than 3%.
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