Frequently Asked Questions

How can I get involved with your online marketing and promotional activities?

If you’re interested in partnering with us for online marketing and promotional activities, please reach out to our marketing team. We offer various opportunities for collaboration and promotion.

What makes your packaging solutions environmentally friendly?

We are committed to sustainability and offer eco-friendly packaging solutions designed with recyclable materials and environmentally conscious practices.

Can you provide testimonials or references from previous clients?

Yes, we can provide testimonials and references from previous clients upon request. Please contact us to receive client feedback and case studies.

What trade shows do you participate in?

We participate in numerous trade shows globally, including MIFB FAH, SIAL FOOD, ANUGA FOOD, ALLPACK, Appex, SEOUL, Vietfood, Thaifex, Beauty World, HK Cosmoprof, and more. Check our website or contact us for information on upcoming trade shows and our booth locations.

How can I find out about your latest products and promotions?

Stay updated on our latest products and promotions by subscribing to our newsletter, visiting our website, or following us on social media.

What are your policies on confidentiality and non-disclosure?

We adhere to strict confidentiality and non-disclosure policies to protect your business information. All details shared with us are handled with the utmost care and privacy.

How do I request a quote for a custom packaging project?

To request a quote, please provide details about your requirements including product specifications, quantities, and any custom features. Contact us via email or our website’s request form [insert contact link].

Do you offer design and branding services for packaging?

Yes, we offer design and branding services to create customized packaging that aligns with your brand identity. Our design team will work with you to develop the perfect solution.

Can you assist with regulatory and compliance requirements for packaging?

Yes, we can assist with regulatory and compliance requirements, including certifications and documentation needed for your packaging products.

How do I contact your sales or customer service team?

You can contact us via email at sales@berlinpackaging.com or through our contact form on our website [insert contact link].

What are your customer service hours?

Our customer service team is available Monday through Friday, from 9:00 AM to 6:00 PM local time. For support outside these hours, please email us, and we will respond as soon as possible.

How can I track my order?

Once your order is shipped, we will provide tracking information to monitor its progress. You can track your order through our logistics partners' websites.

100+ years of experience in the packaging industry.

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