Frequently Asked Questions

How do I contact your sales or customer service team?

You can contact us via email at sales@berlinpackaging.com or through our contact form on our website [insert contact link].

What are your customer service hours?

Our customer service team is available Monday through Friday, from 9:00 AM to 6:00 PM local time. For support outside these hours, please email us, and we will respond as soon as possible.

How can I track my order?

Once your order is shipped, we will provide tracking information to monitor its progress. You can track your order through our logistics partners' websites.

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