Find quick answers to the most common questions about Berlin Packaging APAC. If you don’t find what you’re looking for, feel free to contact us — our team is ready to assist you.
Inquiry & Order
How can I request a quote?
Simply contact us with your product requirements — including type, size, quantity, decoration needs, and destination — and we will send you a customized quotation within 1–2 business days.
What is your minimum order quantity (MOQ)?
MOQ varies depending on the product. For most stock items, the MOQ is around 5,000–10,000 units. Custom products may require higher MOQs, which we will confirm case-by-case.
Can I order less than the MOQ?
In some cases, we can check stock availability or consolidate shipments for smaller quantities. Please contact our team for specific arrangements.
Samples & Customization
Can I request product samples?
Yes, samples are available for most of our products. Some samples are free of charge; for customized samples, sample fees may apply.
Do you provide custom mold services?
Yes, we offer custom mold development for glass, plastic, and metal packaging. We also provide shared mold investment options for qualifying orders.
Do you offer decoration services like printing or frosting?
Absolutely. We offer silk-screen printing, labeling, frosting, hot stamping, and other decoration options to help create distinctive packaging.
Payment & Shipping
What payment terms do you offer?
Our standard payment terms are 30% deposit upon order confirmation, and 70% balance before shipment. Specific arrangements can be discussed for large orders or long-term partnerships.
What shipping methods are available?
We offer shipping by sea (FCL and LCL), air freight, and express courier (DHL, FedEx, UPS) depending on order volume and delivery urgency.
How long does delivery take?
Stock items can usually be shipped within 2–4 weeks. For customized products, the production and shipping lead time typically ranges from 45 to 90 days.
Other Questions
Which countries do you ship to?
We ship worldwide. Our main markets include Asia-Pacific, South America, Europe, the Middle East, and North America.
What should I do if I cannot find the product I need?
If you don’t see a product listed on our website, please contact us directly. We have access to a wide range of packaging solutions through our extended supply network.
Can you help me choose the right packaging?
Yes, our experienced team can help you select the most suitable packaging based on your product, market needs, and brand positioning.
Still have questions? We’re here to help!
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